HXGN EAM SERVICES

Explore our Differentiators

TECHNICAL SERVICES

Tech is in our name. Whether it's designing and implementing a brand new integration or developing custom tools to solve your most complicated business needs, we have the skills to deliver.​

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If you have a need to integrate your EAM system with another system, it is in our wheelhouse. Our experts can help architect, develop, test and support the most complicated integrations. ​

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Our other technical services include:

• Extensibility Framework

• Advanced SQL Business Rules

• Custom Screens/Grids

• Part creation and standardization tools

• Data surgery

SIDECAR SUPPORT SERVICES

We want to be at your side throughout your EAM journey. Backed by years of experience across multiple industries, we offer the highest quality support for your day to day needs, including:

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• Configuration of screens, grids, and custom reports

• Helpdesk Support

  • User support (creating new accounts, password resets, etc.)​

  • Managing user and user group security

  • General issue troubleshooting

• Recommendations to solve business challenges

• Design for functional and technical solutions

• Integration support

• Functional and Technical training

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We have flexible options to find the right level of service for the needs of your team.

SMALL PROJECTS

Looking for more than everyday support? We are equipped to implement a handful of small projects, including:

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• Custom Reports

• Site Rollout

• On-premise Version Upgrades

• On-premise to HxGN Cloud Migrations

• SQL Server/Oracle Database conversion

Questions about the services we provide? Feel free to reach out today.